Retaining Generational Knowledge

Teaching New Dogs Old Tricks

The Challenge:

There is more to ensuring business continuity than digitally backing-up a company’s content management system. Institutional knowledge is more nuanced, it leaves the office each evening and rarely follows a chain of command.

A demographic shift is taking place with the aging Baby Boomer slipping into retirement. This exodus of talent translates into a loss of institutional knowledge at all levels of the corporate (and industry) hierarchy. Archiving their knowledge in a searchable archive while ensuring the replacement workforce is resilient to change is of fundamental importance to sustaining business continuity and market position.

A Solution Using Network Analysis:

Before you can begin to archive, you need to know who the knowledge managers are in your organization. There are always two or three “Go to” employees in an organization that seem to recall a past solution to a recurring problem. At a micro level, we are able to map these nodes of influence within an organization’s social network thereby ensuring the right people are targeted for the archival of their knowledge.

At a macro level, we are building a collaborative knowledge network that caters to individuals with similar professional interests. Our strategy is to attract high performing industry professionals and thought leaders from around the world into a secure private communications platform where they can share opinions and problem solve collaboratively.